Privacy Policy

Effective Date: September 11, 2025

At CT-Alliance, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://ct-alliance.co.za, and interact with our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you contact us via email, submit forms, or engage with our services, we may collect personal details such as your name, email address, phone number, and company information.

  • Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our website’s functionality and user experience.

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can manage cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information to:

  • Respond to your inquiries and provide customer support.

  • Process and manage orders or service requests.

  • Improve our website’s content and functionality.

  • Send you relevant updates, newsletters, and promotional materials (with your consent).

  • Comply with legal obligations and protect our rights.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third-party service providers who assist us in operating our business, such as hosting services, email marketing platforms, and analytics providers. These third parties are obligated to keep your information confidential and use it solely for the purposes we specify.

We may also disclose your information if required by law or to protect our legal rights.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and update your personal information.

  • Opt-out of receiving marketing communications.

  • Request the deletion of your personal data, subject to applicable laws.

To exercise these rights, please contact us at info@ct-alliance.co.za.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Effective Date” at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@ct-alliance.co.za